🕷️ Reviews

Trustpilot Scraper — Extract
Trustpilot Data Automatically

Extract company reviews, consumer sentiment, trust scores, and response metrics from Trustpilot. Our Trustpilot scraper enables brands to monitor their own reputation at scale, benchmark against competitors, and feed raw consumer feedback into AI sentiment analysis pipelines.

Quick Summary: Trustpilot Scraper

What it does: Automatically extracts structured data from Trustpilot.
Key data points: company name, domain,, total review count, review title and more.
Top use case: brand reputation monitoring and crisis management.
Delivery formats: CSV, Excel, JSON, API, or direct database sync.

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api.datascraper.in/v1/extract/trustpilot-scraper

const response = await scraper.run({
  platform: 'Trustpilot',
  format: 'json',
  fields: [
    'company_name_domain_',
    'total_review_count',
    'review_title',
    'reviewer_name_location_',
    'star_rating_given_by_reviewer',
  ]
});

// Output (1000s of records generated)
[
  {
    "company_name_domain_": "Extracted Data...",
    "total_review_count": "Extracted Data...",
    "review_title": "Extracted Data...",
    "reviewer_name_location_": "Extracted Data...",
  },
  ...
]

Data You Get

What We Extract From Trustpilot

Schema Definition

Ready for Export

`"company_name_domain_":`	Company name, domain, and TrustScore
`"total_review_count":`	Total review count and star distribution
`"review_title":`	Review title and full review text
`"reviewer_name_location_":`	Reviewer name, location, and verified status
`"star_rating_given_by_reviewer":`	Star rating given by reviewer
`"review_date":`	Review date and timestamp
`"company_response_text":`	Company response text and response date
`"helpful_votes_on_reviews":`	Helpful votes on reviews

★Custom fields & specific attributes available on request.

Use Cases

Why Businesses Use Our Trustpilot Scraper

Brand reputation monitoring and crisis management

Competitor customer satisfaction (CSAT) benchmarking

NLP/AI sentiment analysis on consumer feedback

Product feature requests extracted from reviews

Customer service response rate analysis

Process

How Our Trustpilot Scraper Works

📋

Share Requirements

Tell us which Trustpilot pages to target, what fields you need, and how often.

⚙️

We Build the Scraper

Our engineers configure the Trustpilot Scraper with proxy rotation, anti-bot bypass, and data cleaning.

📦

Receive Clean Data

Structured Trustpilot data delivered in your preferred format — CSV, JSON, API, or database.

Why DataScraper?

DataScraper vs Building It Yourself

You're too big for manual copy-paste, too small to justify a full scraping infrastructure team. DataScraper is built for exactly that gap.

Feature	Build Yourself	SaaS Tool	✓ DataScraper
Setup Time	2–4 weeks	Minutes	48 hours
Anti-Bot Handling	Manual	Limited	Enterprise proxies
Maintenance	You maintain it	Tool updates break it	We maintain
Cost	$500–2,000/mo dev	$99–499/month	Starts from $20
Data Quality	Variable	Generic	QA verified
Support	None	Email tickets	WhatsApp direct
Delivery Time	Weeks	Hours	48 hours

Anti-Bot Technology

Trustpilot is One of the Most Aggressively Bot-Protected Sites on the Internet. We Handle It Automatically.

Our infrastructure is purpose-built to bypass Cloudflare, DataDome, PerimeterX, and reCAPTCHA at scale — so you always get clean data, not block pages. 99.2% success rate across all active scrapers.

Rotating residential proxies across 50+ countries

Browser fingerprint randomization (Playwright stealth)

Rate limiting that mimics human browsing behaviour

CAPTCHA bypass (2captcha / AntiCaptcha integration)

Self-healing parsing — site layout changes don't break your feed

What We Handle

Cloudflare Bot ManagementDataDomePerimeterXreCAPTCHA v3ImpervahCaptcha

Never blocked. 99.8% uptime on all production scrapers.

Delivery

Data in Your Preferred Format

📊

CSV / Excel

Ready-to-use spreadsheet

💾

JSON / XML

Structured for developers

🔌

REST API

Real-time endpoint

🗄️

SQL Database

MySQL / PostgreSQL

📋

Google Sheets

Live-updating sheet

☁️

Amazon S3

Cloud storage delivery

Sample Data

See What Your Trustpilot Data Looks Like

We send a free sample before any payment. Here's what a typical data row looks like — clean, structured, and ready to use.

trustpilot_sample.json

[
  {
    "company_name_domain_and_trustscore": "Trustpilot — Sample Record #1",
    "total_review_count_and_star_distribution": "$49.99",
    "review_title_and_full_review_text": 4.7,
    "source_url": "https://trustpilot.com/item/12345",
    "scraped_at": "2025-06-28T10:32:00Z"
  },
  { "...": "50–100 records in free sample" }
]

Free sample of 50–100 records provided before payment. No credit card required.

❓ FAQ

Frequently Asked Questions

Everything you need to know about our web scraping services.

Yes. We paginate through the entire review history of a company, extracting every single review regardless of how many thousands of reviews the profile has.

Yes. We extract whether a review is an "Invited" review, "Verified order", or unverified. This metadata is crucial for weighing the authenticity of the consumer sentiment.

Yes. Because we extract both the original review date and the company response date, you can calculate the exact response time and response rate for any brand.

Scraping publicly available reviews for analysis is generally considered legal under fair use and public data access norms, provided it is done respectfully without disrupting Trustpilot's servers. We comply with ethical rate limiting.

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